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Limited Warranty

Your Downeaster products are built to the highest standards and should provide you with years of satisfaction. This warranty is issued by Downeaster Manufacturing Co., Inc., 574 Route 6A, Dennis, MA 02638 USA Tel. 508-385-8366 (Fax 508-385-8208). This warranty is limited to those Downeaster products which are purchased from Downeaster dealers. Downeaster warrants its products to be free from defects in material and workmanship as follows: Classic, Medallion and Seafarer instruments for FIVE years from date of original purchase; Weatherhelm for ONE year from date of original purchase. Any defective weather instrument returned to Downeaster during the warranty period will be repaired or replaced at the option of Downeaster, free of charge.

Downeaster disclaims any liability for damages resulting from delay or loss of use in service or repair or for incidental or consequential damages arising out of breach of this warranty or any implied warranty , or damages due to improper installation or use, lightning or unauthorized service Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. Implied warranties on the product shall be in effect only for the duration of the express warranty set forth above, and thereafter there shall be no warranties, express or implied, including the warranty of merchantability of the product. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Who is covered by the warranty?
This warranty extends to the original consumer purchaser only.

Time period of the warranty
The term of this warranty shall commence on the date of original purchase and is as follows: Classic, Medallion and Seafarer instruments for FIVE years; Weatherhelm, Fishing Barometer, Fishing Clock, Fishing Tide Clock, WhirlWind for ONE year from date of original purchase.

What is covered by the warranty?
This warranty covers all Downester products in the Classic, Medallion and Seafarer lines for FIVE years; Weatherhelm, Fishing Barometer, Fishing Clock, Fishing Tide Clock, WhirlWind for ONE year. Any Downeaster product which has been properly installed and which fails to function properly under normal use due to defects in material or workmanship, will be repaired by Downeaster at no charge for parts or labor, or, at the option of Downeaster, the product will be replaced.

What is not covered by the warranty?
Damages or malfunctions not resulting from defects in material or workmanship, and damages or malfunctions from other than normal use.including, but not limited to unauthorized repair, modification, accident, improper installation or lightning. Please follow carefully th installation instructions accompanying the product to assure proper functioning of the instrument and to protect your rights under this warranty.

What to do when service is needed
Package the product carefully, using ample protective material to prevent damage in transit and either deliver it to Downeaster or ship it postage prepaid and insured to:

Downeaster Manufacturing Co.Inc.
1369 Route 134, Unit A
East Dennis, MA 02641 USA

When returning an item for service your package should include:

  1. Evidence as to date and place of purchase.
  2. Proof of purchase is required as a condition of this warranty.
  3. A description of the problem.
  4. Your name and address.
  5. If return freight is required beyond the 48 contiguous United States, please contact customer service to arrange for payment of return freight charges.

Warranty Card
Downeaster does not require that the Registration Card be returned as a condition of service under this warranty. However a registration card received by us will be kept on file for date and place of purchase should service be required.